Privacy Policy
for QuartzByte Labs Ltd
Privacy Policy
At Quartzbyte, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure. By interacting with us or using our services, you agree to the practices described in this policy.
What information do we collect?
When you interact with us, we may collect personal information such as:
- Name
- Address
- Email address(es)
- Telephone number(s)
- Date of birth (where appropriate)
- Company or organizational details (where relevant)
We only collect information that is necessary for us to provide our services, respond to your inquiries, and meet our legal obligations.
How do we collect information?
We may collect information about you whenever you engage with us. For example:
- When you contact us regarding our services or activities
- When you register as a client, partner, or supporter
- When you request, send, or receive information
- When you complete a form, sign up for an event, or participate in a survey
In these cases, you knowingly provide us with your personal information.
We may also receive information about you from third parties but only when you have given them explicit permission to share your details with us.
How Do We Use Your Information?
We may use the information we collect to:
- Provide, manage, and improve our IT and AI-powered services
- Respond to your inquiries and requests
- Process transactions or service agreements
- Communicate updates, newsletters, or service-related information (if you’ve opted in)
- Comply with legal, regulatory, and contractual obligations
- Monitor and improve website performance and user experience
We will never sell, rent, or trade your personal information to third parties.
Data Storage & Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Your data is stored securely, and access is restricted to authorized staff only.
Confidentiality
Quartzbyte is not responsible for the privacy of data collected by websites not owned or managed by us, including third-party sites linked through our website. We encourage you to review the privacy policies of those websites before providing personal information.
Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal data where appropriate
- Withdraw consent for processing (where consent is the legal basis)
- Object to certain types of processing, including marketing communications
To exercise these rights, please contact us using the details provided below.
Making a complaint
If you have concerns about how we process your information, please contact us at contact@quartzbyte.com with details of your complaint. We will review and investigate your concern, aiming to respond within 15 working days. In some cases, it may take longer, but we will keep you informed of progress.
If you remain unsatisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it regularly.
If you remain unsatisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Quartzbyte Privacy Team
Email: contact@quartzbyte.com